> For the complete documentation index, see [llms.txt](https://docs.new-vue.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.new-vue.com/visual-guides/overvue/channel-and-method.md).

# Channel & Method

### Overview

This page helps you see how customers pay and where bookings come from, including payment types like cards, cash, gift cards, cheques, bank transfers, and vouchers, as well as the booking channel. It includes trend charts, share-of-total tables, and a few fee cards, designed for anyone managing payment processing or channel mix, such as finance or operations teams.

{% hint style="info" icon="alt" %}
Calculations Used In This Report

* Payments
  {% endhint %}

### Filters

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td>Season</td></tr><tr><td>Site</td></tr><tr><td>Product Category</td></tr></tbody></table>

### POS Payment method by day

This table shows each payment method's share of payments for each day of the week. The rows list payment methods, the columns show days of the week, and each cell gives the percentage of payments for that method on that day. Operations managers can use this view to see if certain payment methods, like cash, are more common on specific days, which helps with staffing or till-reconciliation planning.

### Payment method trend

A 100%-stacked column chart shows each payment method's share of payment transactions by month. You can see the payments received by hovering over a bar. This chart measures the number of transactions for each method, not the dollar amounts, so it shows the share of transactions by payment method. The dollar figure appears when you hover for extra context. This helps you track if the payment-method mix is changing over time. For example, you might notice more card transactions compared to cash, which is important for planning processing fees and terminal needs.

### Revenue by Channel and Season

A 100%-stacked column chart shows each channel's share of payments received by season. Unlike the payment method trend chart, this one uses dollar amounts, so each season's stack truly represents the share of payment dollars by channel. This view helps you compare how the channel mix, such as online versus in-person, changes from season to season. It is useful for deciding where to invest in channel-specific promotions or checkout improvements.

### Booking and processing fees

Two cards display the total booking fees and total processing fees collected. These provide a quick summary of ancillary fee revenue, separate from the main payments and revenue figures shown elsewhere on the page. This information is useful when negotiating processor rates or auditing fee income.

### Payment Method

A donut chart shows the overall share of payment transactions by method, with payments received available when you hover over a slice. This chart uses the same transaction-count logic as the trend chart above, but combines everything into one snapshot for the current filtered period instead of breaking it out by month. It gives a quick summary of the payment-method mix for anyone who needs a current snapshot instead of a trend line.

### POS Payment method by month

A table shows each payment method's share of payments, broken out by month. You can drill down to week, date, and day of year. This table is the drill-down companion to the trend chart above, for anyone who wants to go from the month-level pattern to an individual date's payment-method mix.

### Revenue by Channel donut

A donut chart shows each channel's share of payments received as an overall snapshot. This chart is the donut version of the stacked Revenue by Channel and Season chart above. It gives the same payments-by-channel breakdown, but as a current snapshot instead of splitting by season. It is a quick summary for anyone who only needs the current channel mix, not the season-over-season trend.

### POS Payment method by site

A table shows each payment method's share of payments, broken out by site. This lets you compare the payment-method mix across your sites side by side. It helps you see if one site has a different payment-method profile than another. For example, if one location relies much more on cash, it may need different till or reconciliation handling.